Terms of Service

These Terms of Service govern your access to and use of Flare, a web app operated by FLARE INNOVATION LTD, company number 15959341, registered in England and Wales at 32 B Golders Way, London, England, NW11 8JX.

By creating an account, starting a trial, buying a subscription, or using Flare, you agree to these Terms. If you do not agree, do not use Flare.

You must be at least 13 to use Flare.

If you are under 18, you must have permission from a parent or guardian to use Flare. You must not buy a subscription unless you have authority to do so.

You must provide accurate account information, keep your login details secure, and tell us at walid@flareinnovation.com if you think someone has accessed your account without permission.

Flare helps you create a digital wardrobe from clothing photos and get outfit suggestions from clothes you already own. The current app can use confirmed wardrobe items, city-based weather, occasion, style preferences, fit preferences, colour preferences, lifestyle, dressing goals, and optional written context.

Flare does not currently read your calendar. If you add a plan note, you type that note yourself.

Flare is an early-stage MVP. Features, limits, pricing, and availability may change as the product develops.

You own the photos, text, wardrobe data, and other content you upload or create in Flare. You give Flare permission to host, store, process, transform, display, and use that content only as needed to provide, secure, maintain, and improve the service, including clothing detection, wardrobe-card creation, outfit suggestions, support, and legal compliance.

You must have the right to upload the photos you provide. Do not upload photos of other people without their permission. Be careful with images that show faces, bodies, children, addresses, private spaces, documents, or other personal details.

Flare may reject, remove, or fail to process uploads that are unsafe, unsupported, too large, unlawful, or outside the app's purpose.

Flare uses AI-assisted tools for clothing detection, product-card generation, and outfit reasoning. AI results can be wrong or incomplete.

Detected items require review before they become wardrobe cards used in recommendations. You can approve, edit, or reject detected items.

Outfit suggestions are style suggestions, not professional advice. Flare does not guarantee that an outfit will be perfect, suitable for every situation, available every time, or accepted by anyone else.

Flare currently uses paid subscription plans and may offer a 3-day trial. Plan limits, prices, billing periods, and features are shown in the app or checkout flow before you subscribe.

Payments are processed by Stripe. Flare does not store your full payment card details. Stripe may store and process payment details under its own terms and privacy information.

Subscriptions renew automatically unless cancelled before the renewal date. You can manage or cancel your subscription through the Stripe billing portal linked from your profile, where available. Cancellation normally takes effect at the end of the current paid period or trial period.

If you are a UK consumer, you may have statutory cancellation rights. Digital services and digital content can have special rules, especially where you ask for access to start during a cancellation period.

These Terms do not remove your statutory rights. Outside rights required by law, paid subscriptions are generally not refunded once the paid period has started, but you should keep access until the end of the current billing period unless the account is suspended for a serious reason.

To ask about cancellation or a refund, email walid@flareinnovation.com.

Flare may send service emails or push notifications, such as account messages or outfit-ready alerts. You can manage notification preferences in your profile where available, or contact us.

Marketing emails should only be sent where Flare has a lawful basis to do so and must include a way to unsubscribe.

You must not use Flare to:

• break the law, violate another person's rights, or upload content you do not have permission to use;
• upload abusive, exploitative, sexual, hateful, violent, or illegal content;
• upload photos of another person without permission;
• try to access another user's account or data;
• scrape, overload, reverse engineer, or interfere with the service;
• misuse subscriptions, payment systems, promotions, or trials;
• use Flare to train competing systems or resell the service without permission.

Flare, the Flare brand, the app design, software, text, graphics, logos, and service content belong to Flare Innovation Ltd or its licensors. You receive a limited, personal, non-transferable right to use Flare while you comply with these Terms.

You may send feedback or suggestions. If you do, we may use them without owing you payment, but we will not claim ownership of your personal wardrobe photos or uploaded content.

Flare relies on third-party services for hosting, authentication, payments, AI processing, weather, notifications, storage, monitoring, and similar functions. Their services may be subject to their own terms and privacy notices.

We aim to keep Flare available, but we do not guarantee uninterrupted access. The service may be unavailable because of maintenance, errors, third-party outages, rate limits, security issues, or MVP changes.

We may change, pause, or remove features. If a change materially affects a paid subscription, we will handle it in line with applicable consumer law.

Our Privacy Notice explains how we collect and use personal data. Our Cookie Policy explains cookies and similar technologies.

You may delete your account from Profile or ask us to handle a privacy request by emailing walid@flareinnovation.com.

Account deletion cancels active Stripe billing before removing the app account where possible. Some data may be kept where required for legal, billing, fraud-prevention, security, backup, or dispute reasons.

We do not exclude or limit liability where UK law does not allow us to do so, including liability for death or personal injury caused by negligence, fraud, or your statutory consumer rights.

Subject to that, Flare is provided on an "as available" basis. We are not responsible for indirect losses, loss of profits, loss of business, loss of goodwill, or losses caused by events outside our reasonable control.

Nothing in these Terms affects legal rights that cannot be limited or excluded under UK law.

We may update these Terms as Flare changes. If changes materially affect your rights or paid subscription, we will give reasonable notice where required.

These Terms are governed by the laws of England and Wales. If you live elsewhere in the UK, you may also have rights to bring claims in your local courts.

Contact Flare at walid@flareinnovation.com.